Car Collision Repairs

What to Ask When Getting Auto Body Collision Repairs

A car accident is the last thing anyone wants to deal with after a hectic day of making sure the kids got to school on time, rushing to an important meeting, getting groceries for dinner after work, and shuttling passengers to and from soccer practice, club meetings and playgroups. Yet, accidents do happen, and usually, as luck would have it, at the worst possible time. After you handle the aftermath of an accident, you are faced with the important task of choosing the auto body shop to repair your vehicle. You can accept the insurance company’s recommendation or use a shop of your choosing, but it can be difficult to find the right shop to meet your needs.

When prospecting auto body shops for collision repairs, ask these types of question to narrow down the options:

Do you offer free quotes?

Any auto body shop worth their certifications should offer a free quote to repair your vehicle, though some dealership shops do not. A free estimate gives you the opportunity to get a second opinion outside of your insurance company’s preferred collision repair venue.


Are these repairs covered by my auto insurance provider?

Many auto collision repair shops are actually vendors for insurance companies, which means they have worked out a partnership with select auto insurance providers. This helps make the collision repair process as effortless as possible for accident victims and is probably one of the few moments you’ll be so happy with your insurance company!


Will my collision repairs come with a warranty?

Always ask about warranty coverage, especially if your vehicle is still under manufacturer warranty. This helps protect the vehicle in the long term. Premier Coach Works is one of the few Arizona auto body collision repair shops that offer OEM certified manufacturer repair work with a lifetime warranty on all repair work. You can see complete details of our warranty certificate upon vehicle pick up.


When are insurance deductible payments required with collision repairs?

Most insurance companies require your auto deductible to be met before the company covers any extraneous collision repair costs. Depending on the repair facility, you can expect to pay this deductible during or after repairs are complete.


Who do I talk to about a rental car while my vehicle is being repaired?

Depending on your auto insurance premium package, you may be able to rent a vehicle through your insurance company with their contracted companies. If the other party’s insurance is covering your vehicle repairs, then they are responsible to meet any and all needs you have, including rental car services. Otherwise, the cost can come out of your pocket, but some collision repair shop will help you handle rental pick-up and delivery with a rental car provider.


There are many more questions, and the most experienced and trustworthy auto body shops in your area will be able to help you sort through the chaos of getting your vehicle restored. Just be diligent and go to shops compatible with your insurance carrier (if necessary) and look for good reviews, ethical practices and organized business practices to complete your repair efficiently and conveniently on time.

For those living in and near El Mirage, Arizona, feel free to check out Premier Coach Works for all your auto body repair needs. Our collision repair shop is large enough to handle all sorts of vehicles, including RVs! We promise excellent customer service to everyone, whether you booked an appointment or just dropped by. You can find us just west of L-101 on Northern Avenue on El Mirage Road. Get started today with a free quote online or via phone: 623.935.6678!