Reviews

The Results
Are In

4.9

Reviews

5.0 AVERAGE
 
customerlobby

  EXCELLENT .

EXCELLENT FIVE STARS!

by Debbie W on Jul 17, 2019 Read More

  CUSTOMER ORIENTED & COST CONSCIENCE! TRUE BLUE PEOPLE!

CUSTOMER ORIENTED & COST CONSCIENCE! TRUE BLUE PEOPLE!

by Ray & Arlene S on Jul 02, 2019 Read More

  DONE WELL & ON TIME

I HAVE DONE BUSINESS WITH THIS SHOP TWICE, AND WOULD RECOMMEND TO ANYONE. THIS SHOP WAS RECOMMENDED TO US BY OUR FORD DEALERSHIP.

by Glenda S on Jun 27, 2019 Read More

  PERFECT AND FRIENDLY

IT WAS A GREAT EXPERIENCE, JEREMY ALWAYS KEPT ME IN THE KNOW

by Albert R on May 30, 2019 Read More

  Poor customer service

PREMIER COACH WORKS AUTO & RV COLLISION 8030 N EL MIRAGE R EL MIRAGE, AZ 85335 THIS PLACE IS A JOKE! Absolutely NO customer service. They pad the estimate and run very high.  We agreed to have them do the work on our coach but when it came time to finalise the work, Kody, the person we were dealing with would never return our calls. We had to keep calling until he finally would call us back. We even had asked him to figure out some extra things we wanted done that weren't on the insurance claim, like some botched body work and removal and replacing a couch in the coach. We had ordered the couch and had it shipped to Premier.  Our insurance agent said that Kody was way high on his estimate and wouldn't come down and we were going to have to come up with a few thousand dollars in addition to what the insurance company was going to cover. My husband rented a truck to go and pick up the couch we had shipped to them to install. Kody wouldn't even come out of his office to meet with him.... So needless to say because of the lack of customer service we received we will not be returning to this shop and have found one that will work with us and our insurance company within reason. The facility is more state of the art and clean. The people are dealing with are very nice and treat the customer with respect and yes, they return calls within the next day.  Not only is Premier losing our insurance business, they are also losing the additional work that we wanted and were going to pay out of pocket worth another $2k. 

by Marie F on Sep 24, 2021 Read More

  SUPERB!!!!

PRECIOUS & PERFECT ALL AROUND!

by Geri H on Jan 25, 2020 Read More

  DEALING WITH AN ACCIDENT IS NOT FUN!

DEALING WITH AN ACCIDENT IS NOT FUN! I WAS INVOLVED IN A FOUR VEHICLE ACCIDENT WHILE PASSING THROUGH TUCSON AZ IN MY RV HOME. DESPITE NOT BEING FAMILIAR WITH THE AREA OR THE INSURANCE /COLLISION REPAIR PROCESS I CONSIDER MYSELF VERY FORTUNATE FOR HAVING CHOSEN FIX AUTO EL MIRAGE TO HANDLE THE REPAIRS TO MY RV. NOT ONLY WAS THE QUALITY AND SPEED OF MY REPAIRS TOP NOTCH, BUT I AM ALSO CONVINCED THAT FIX AUTO'S REPUTATION FOR QUALITY OF WORK AND THEIR ESTABLISHED RELATIONSHIPS WITHIN THE INSURANCE INDUSTRY AS RESPECTS COLLISION REPAIRS WERE LARGELY RESPONSIBLE FOR THE SATISFACTORY RESULTS OBTAINED. I UNEQUIVOCALLY RECOMMEND THIS COMPANY TO HANDLE YOUR COLLISION REPAIR NEEDS.

by Dean B on Jan 23, 2020 Read More

  EXCELLENT!

BEST SERVICE EVER! I'VE ALREADY TOLD NUMEROUS PEOPLE TO USE FIX AUTO.

by Pamela L on Nov 01, 2019 Read More

  Vanessa was extremely polite and professional

Vanessa was extremely polite and professional

by Stephen C on Oct 19, 2019 Read More

  IT WAS GREAT!

I WOULD RECOMMEND THIS PLACE TO ANYBODY WHO NEEDS TO GET THEIR CAR FIXED! STAFF ARE REALLY FRIENDLY AND NICE.

by Teshawana L on Oct 19, 2019 Read More

  excellent! wonderful customer service

HIGHLY RECOMMEND TO EVERYBODY. YOU DON'T FEEL LIKE A BUSINESS TRANSACTION, BUT AN ACTUAL HUMAN BEING TREATED WITH RESPECT

by Daniel And Marta P on Oct 18, 2019 Read More

  GREAT KEPT ME UP ON UPDATES

GREAT KEPT ME UP ON UPDATES AND WAS DONE QUICKER THAN WAS PLANNED

by Miguel G on Oct 16, 2019 Read More

  SPECIAL THANK YOU

A SPECIAL THANK YOU FOR JEREMY FOR THE PRELIMINARY ESTIMATE. MAYBE I CAN USE YOUR EXCELLENT SERVICE.

by Paul H on Oct 15, 2019 Read More

  A-1 in every respect

Excellent from A to Z. This place makes a 5 star on everything. Very pleased with time and service and personell.

by Larry M on Sep 04, 2019 Read More

  EXCELLENT !

VERY PROFESSIONAL, KNOWLEDGEABLE, AND COURTEOUS

by Jackie E on Jul 25, 2019 Read More

  excellent!

EXCELLENT ..!

by Tony S on Jul 02, 2019 Read More

  EXCELLENT !

EXCELLENT...!

by Stephen M on Jun 28, 2019 Read More

  FANTASTIC-EVERYONE WAS GREAT TO WORK WITH!

I WOULD HIGHLY RECOMMEND FIX AUTO! I WILL RECOMMEND FIX AUTO.

by Joe N on May 30, 2019 Read More

  excellent.

excellent.

by Joel A on May 23, 2019 Read More

  excellent ...

Excellent ..

by Nancy G on May 10, 2019 Read More

  very responsive!

Responsive, professional staff throughout the organization,

by Ken G on May 01, 2019 Read More

  OUTSTANDING

EXCELLENT SERVICE - VERY FRIENDLY - ANSWERED ALL QUESTIONS, SERVICE WAS GREAT

by John B on Apr 26, 2019 Read More

  FAST AND RELIABLE

STAFF WAS VERY NICE AND HAVE GREAT CUSTOMER SERVICE

by Patricia H on Apr 11, 2019 Read More

  excellent ...

very professional , courteous, and timely

by Matt B on Apr 04, 2019 Read More

  excellent .

I liked the text updates!

by Regina S on Apr 01, 2019 Read More

  excellent !

great! .

by Robert S on Mar 25, 2019 Read More

  VERY EASY AND GREAT WORK!

STAFF VERY FRIENDLY AND HELPFUL. THANK YOU!!

by Roslyn B on Mar 25, 2019 Read More

  AWEOME....

HAD A FABULOUS EXPERIENCE

by Maricela V on Mar 20, 2019 Read More

  EXCELLENT...

ALWAYS GREAT WORK.

by Mike O on Mar 18, 2019 Read More

  OUTSTANDING WORK ON A CHALLENGING RENO!

WE REPLACED FLOORING FRIDGE, COOK TOP, COUNTERTOPS, CARPET, SHOWER, POWER SYSTEMS AND MORE & MORE. WE LOVE IT AN APPRECIATE THE ATTENTION TO DETAIL!

by John S on Mar 15, 2019 Read More

  GREAT.....

VERY QUICK AND PROFESSIONAL

by Michael F on Mar 14, 2019 Read More

  ABOVE AVERAGE!

GOOD! . ....

by David B on Mar 14, 2019 Read More

  Very Good Customer Service

Very Fast!

by Pedro P on Mar 13, 2019 Read More

  Excellent . !

always quick and easy to work for, deals with insurance, great service

by Dora M on Mar 11, 2019 Read More

  excellent.

excellent !

by Angela C on Mar 01, 2019 Read More

  JOB UPDATING CAN USE BETTER COMMUNICATION

PROJECT WAS COMPLETED ON TIME AS GUARANTEED. JOB WAS FANTASTIC!

by Edward E on Feb 26, 2019 Read More

  EASY AND WELL DONE

10/10 WOULD RECOMMEND

by Kayla H on Feb 22, 2019 Read More

  excellent...

CINDY WAS WONDERFUL ANSWERING MY QUESTIONS, EVERYONE I MET WAS SO HELPFUL AND FRIENDLY. GREAT JOB! WOULD DEFINITELY RECOMMEND!

by Carol G on Feb 22, 2019 Read More

  Amazing results!! R.V. looks new. Exceeded expectations.

The repair and paint work is better than the original factory job. I’m thrilled with the results and the unexpected lifetime warranty. Our coach looks new inside and out! Thank you Fix Auto, I drive with pride.

by Roger M on Feb 14, 2019 Read More

  excellent...

FANTASTIC JOB

by Jeff B on Feb 14, 2019 Read More

  VERY PROFESSIONAL AND HELPFUL

VERY PLEASANT TO WORK WITH, AMAZING EXPERIENCE

by Ryla B on Feb 14, 2019 Read More

  VERY SMOOTH!!!

EVERYTHING WENT VERY WELL!

by Brian W on Feb 08, 2019 Read More

  EXCELLENT !

VEHICLE LOOKS GREAT!

by Katy P on Feb 08, 2019 Read More

  STAFF WAS EXTREMELY NICE & PATIENT

GREAT STAFF, PROFESSIONAL, AND CLEAN BUILDING!

by Jessica S on Feb 04, 2019 Read More

  PROFESSIONAL AND EASY

CAR IS BETTER THAN BEFORE ACCIDENT

by Theresa A on Feb 01, 2019 Read More

  very pleasant ...

FIVE STARS !! *****

by Thomas P on Feb 01, 2019 Read More

  excellent ...

GOOD WORK !

by Ramon G on Feb 01, 2019 Read More

  excellent. .!

VERY HAPPY WITH THE REPAIR!

by Ronald L on Feb 01, 2019 Read More

  excellent...

A + WORK ...

by Marcia B on Jan 30, 2019 Read More

  VERY QUICK AND EASY

GREAT EXPERIENCE, GREAT MECHANICS, VERY EASY PROCESS

by Judith M on Jan 30, 2019 Read More

  VERY EASY PROCESS, HELPFUL STAFF

VERY EASY PROCESS, HELPFUL STAFF

by Timothy O on Jan 29, 2019 Read More

  efficient, good customer service!

FIX AUTO EL MIRAGE IS HIGHLY RECOMMENDED FOR YOUR CAR REPAIRS

by Norm B on Jan 26, 2019 Read More

  POSITIVE....

COULD USE MORE CORRESPONDENCE WITH CUSTOMER AS TO PROGRESS THROUGHOUT THE REPAIR TIME

by Arlin H on Jan 24, 2019 Read More

  EVERYONE WAS EXCELLENT TO WORK WITH

I HOPE I DON'T EVER HAVE TO COME BACK BUT WILL IF I GET REAR ENDED AGAIN

by Dennis E on Jan 19, 2019 Read More

  excellent...

GOOD! ......

by Robert D on Jan 18, 2019 Read More

  WOULD DO BUSINESS WITH FIX AUTO AGAIN

WOULD DO BUSINESS WITH FIX AUTO AGAIN

by Ronney C on Jan 18, 2019 Read More

  GREAT! VERY HAPPY WITH WORK AND COMMUNICATION!

AWESOME BODY SHOP! WOULD AND WILL REFER ANYONE TO FIX AUTO. THANK YOU FOR ALL YOUR HELP!!

by Gabrielle T on Jan 17, 2019 Read More

  great service

KEPT ME INFORMED ALONG THE WAY

by Bruce S on Dec 14, 2018 Read More

  VERY NICE PEOPLE. GREAT JOB

ALL GOOD, THANK YOU VERY MUCH

by Marg O on Dec 12, 2018 Read More

  EXCELLENT!

NO PROBLEMS AT ALL!

by Margaret L on Dec 12, 2018 Read More

  excellent ...

Excellent!!

by James M on Dec 12, 2018 Read More

  THEY DID AN EXCELLENT JOB ON OUR MOTORHOME

EXCELLENT ON EVERYTHING THEY DID

by Truman M on Dec 03, 2018 Read More

  VERY THOROUGH AND CONCISE

THOUGHTFUL THROUGHOUT THE PROCESS AND PLEASED WITH FINAL RESULT

by Jay K on Dec 01, 2018 Read More

  EXCELLENT.

JEREMY IS GREAT!!

by Donald M on Nov 30, 2018 Read More

  VERY GOOD ..

PROMPT, COURTEOUS, NO COMPLAINTS

by David M on Nov 30, 2018 Read More

  RV repairs

We recently required some collision repairs on our new motorhome. Having been in the collision repair business I new what to look for in a facility. I heard about Premier and am glad I did .Premier promptly sent out an estimator, and scheduled an appointment . The repairs were started before I even left, and completed on time. When we picked up the motorhome we were very happy with the repairs and noticed that the coach had been buffed, waxed and detailed. I had made arrangements to have it detailed after the repairs were done with someone else to the tune of $480.00 . No longer needed !!! All in all I wouldn't dream of going anywhere else. This place knows how to WOW a customer !!!

by Arrthur B on Nov 27, 2018 Read More

  VERY WELL, PROFESSIONAL, FAST

GREAT JOB, FRONT STAFF VERY FRIENDLY, JAY WAS A DELIGHT TO WORK WITH, SERVICE WAS FAST

by Crystal G on Nov 21, 2018 Read More

  One of a kind

Jay & Fix Auto are one of a kind.

by Justin H on Nov 21, 2018 Read More

  EXCELLENT ..

GREAT PLACE, VERY PROFESSIONAL AND GREAT PEOPLE!

by Sandra D on Nov 20, 2018 Read More

  Very helpful and knowledgeable

Friendly, helpful, and courteous

by Thomas R on Nov 07, 2018 Read More

  EXCELLENT...

GREAT JOB, LOOKS LIKE IT JUST CAME OFF THE GMC LOT. 5 STARS!!

by Tom/Will S on Oct 29, 2018 Read More

  EASY AND FAST GREAT SERVICE

EASY AND FAST GREAT SERVICE

by Jacob G on Oct 26, 2018 Read More

  EXCELLENT _

KODY DID EVERYTHING HE COULD TO MAKE OUR REPAIRS COMPLETED ON TIME. THANK YOU!

by Roy H on Oct 26, 2018 Read More

  GREAT ONCE AGAIN

GREAT ONCE AGAIN

by Michael O on Oct 26, 2018 Read More

  EVERYONE WAS VERY NICE

EVERYONE WAS VERY NICE

by Lanora B on Oct 25, 2018 Read More

  Excellent work and facility

Kody was an excellent communicator

by Bruce And Joanna M on Oct 19, 2018 Read More

  EXCELLENT ...

EXCELLENT...

by Fahad A on Oct 19, 2018 Read More

  POSITIVE AND OUTSTANDING!

THE EXEMPLARY PERFORMANCE OF THE FIX AUTO EL MIRAGE TEAM IN REPAIRING MY AUTOMOBILE ESPECIALLY NOTE WORTH! THEIR POSITIVE ATTITUDE AND PROFESSIONAL DEDICATION TO CUSTOMER SATISFACTION IS "TOP SHELF". THE FIX TEAM CHANGED AN UNPLEASANT EXPERIENCE (MY CAR NEEDS REPAIRS) TO A POSITIVE RESULT (A LIKE NEW VEHICLE) AFTERWARD. THEY DIDN'T CAUSE THE PROBLEM BUT THEY CERTAINLY "FIXED IT"

by Bernard G on Oct 18, 2018 Read More

  Easy and very accomodating

Easy and very accommodating

by Robert P on Oct 18, 2018 Read More

  OUTSTANDING PROFESSIONALISM

OUTSTANDING PROFESSIONALISM AND QUALITY OF WORK PERFORMED ON MY NEW 2018 HONDA ACCORD. I AM EXTREMELY PLEASED WITH THE QUALITY OF REPAIRS PERFORMED BY FIX AUTO EL MIRAGE, FROM THE MOMENT I CONTACTED FIX AUTO. ALL REPAIR ACTIVITIES INCLUDING LOANER CAR AND DEALING WITH INSURANCE CARRIER AND HONDA PARTS WAS HANDLED IN A PROFESSIONAL AND EXPEDIENT MANNER. THE FINISH PRODUCT IS OUTSTANDING, AND YOU WOULD NEVER KNOW THAT MY NEW CAR HAD BEEN VIOLATED. THANK YOU FIX AUTO.

by Larry S on Oct 15, 2018 Read More

  GREAT !!

GREAT !

by Mike O on Oct 11, 2018 Read More

  Fix It employees are very professional and friendly!

Grounds and office very clean, Savannah was very sweet, Jay and Vanessa were great!

by Darlene G on Oct 11, 2018 Read More

  Extremely Flexible which was very helpful

Extremely Flexible which was very helpful

by Karen B on Oct 08, 2018 Read More

  AWESOME WORKERS AND FRIENDLY

OVERALL EXPERIENCE WAS WONDERFUL

by Calvin And Melissa G on Oct 05, 2018 Read More

  Above and Beyond Service

Will definitely recommend!

by Lowell T on Oct 05, 2018 Read More

  EXCELLENT...

KODY HANDLED AND DID EVERYTHING SO FAST, SO GOOD.

by Ken W on Oct 05, 2018 Read More

  VERY FAST AND DONE FASTER THAN EXPECTED

I WAS A FULL TIMER IN MY COACH AND THEY WORKED ABOVE AND BEYOND GETTING ME DONE.

by David S on Oct 04, 2018 Read More

  EXCELLENT...

MY THIRD YES, THIRD REPAIR HERE, EVERY TIME THE BEST SERVICE AND OUTSTANDING WORKMANSHIP.

by Robert D on Oct 03, 2018 Read More

  AWESOME...

AWESOME...

by Neil S on Oct 03, 2018 Read More

  EXCELLENT. UPDATED EVERY WEEK AS PROMISED.

WOULD RECOMMEND TO ANYONE. ALL THE STAFF IS PROFESSIONAL AND UPDATES WERE DETAILED.

by Robert M on Oct 02, 2018 Read More

  EXCELLENT CUSTOMER SERVICE

VERY IMPRESSED WITH THE QUALITY OF CUSTOMER SERVICE AND REPAIR!!

by Anna S on Oct 02, 2018 Read More

  THE BEST EVER!

I'VE BEEN THRILLED WITH THE COMMUNICATION, THE STAFF AND ENTIRE EXPERIENCE. THOUGH THIS IS WAY OUT OF OUR WAY, PREMIER HAS A LIFE TIME CUSTOMER.

by Debbie P on Oct 01, 2018 Read More

  OFF THE CHART!

BEST EVER.

by Suzette M on Sep 22, 2018 Read More

  ABSOLUTELY GREAT!

HAD TO WAIT FOR SHIPPING, HOWEVER WAS GIVEN SERVICE ASAP AND UNDER THE ESTIMATED TIME TO FINISH, COACH & WORKMANSHIP LOOK ABSOLUTELY GREAT!

by Betty L on Sep 21, 2018 Read More

  EXCELLENT CUSTOMER SERVICE

HANDLED MY CAR AND EVERYTHING ELSE REALLY GOOD THANK YOU TO ALL OF YOU

by Mirella H on Sep 18, 2018 Read More

  FRIENDLY AND FAST!

AWESOME PEOPLE, AWESOME WORK!

by Courtney J on Sep 14, 2018 Read More

  TOP NOTCH FROM START TO FINISH

GREAT CUSTOMER SERVICE, FAST TURN AROUND TIME AND GREAT PRICING. WILL USE AGAIN IN A HEARTBEAT.

by Marlene C on Sep 10, 2018 Read More

  LOOKS FANTASTIC

OFFICE VERY FRIENDLY AND EASY TO WORK WITH :o)

by Amberly C on Sep 07, 2018 Read More

  GOOD CUSTOMER SERVICE - PLEASANT PEOPLE

FIVE STARS

by John D on Sep 07, 2018 Read More

  EXCELLENT SERVICE IN A TIMELY MANNER

CAR LOOKS BRAND NEW

by Mary L on Aug 24, 2018 Read More